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The Four-Ears Model


Introduction

In today’s fast-paced professional world, mastering communication and time management is essential for success. Whether you are a public officer, business leader, relationship manager, or team coordinator, the ability to convey ideas clearly, manage time efficiently, and navigate complex interpersonal dynamics can set you apart.

We are excited to introduce our 30-hour introductory course, „CAPI Coaching: Mastering Communication and Time Management“. Designed for professionals across industries, this course provides a comprehensive foundation in the skills needed to excel in any collaborative environment. The course will be available starting November 2026.


Course Overview

The CAPI Coaching course is structured into four key blocks, each focusing on critical aspects of professional development:

BlockTopics
Course IntroductionCAPI I: Course Introduction
BLOCK I: Time ManagementCAPI I-S01: Perception of Time
CAPI I-S02: Time Management 1
CAPI I-S03: Time Management 2
CAPI I-S04: Time Management 3
CAPI I-S05: Time and Creativity
BLOCK II: Effective CommunicationCAPI I-S06: Psychology of Communication
CAPI I-S07: Information Theories
CAPI I-S08: Information Technologies
CAPI I-S09: Pedagogy of Communication
CAPI I-S10: Sociology of Communication
CAPI I-S12: Anglo-Saxon Theory
CAPI I-S13: Germanic Theory
BLOCK III: Roles and TeamsCAPI I-S14: Latin Theory
CAPI I-S15: Group Dynamics
BLOCK IV: Transparency and Public Relations (CSR)CAPI I-S16: Work Organization
CAPI I-S17: Focus Group
CAPI I-S18: CSR and Sustainability
CAPI I-S19: The 3Ps of Sustainability
CAPI I-S20: Dilemmas and Solutions

Explore the Four-Ears Model

As part of the Effective Communication block, you will explore the Four-Ears Model by Friedemann Schulz von Thun. This model breaks down communication into four layers: Content, Self-Revelation, Relationship, and Appeal, providing a framework to better understand and improve interpersonal interactions.

To get a visual introduction to this model and other communication concepts, check out the interactive slides below:


Why Enroll in This Course?

This course is designed for professionals who want to:

  • Improve their communication skills to foster better relationships and collaboration.
  • Enhance their time management abilities to increase productivity and efficiency.
  • Develop a deeper understanding of team dynamics and organizational roles.
  • Gain insights into transparency, corporate social responsibility (CSR), and sustainability to drive ethical and effective decision-making.
  • Apply practical tools to solve real-world professional challenges.

Conclusion

The CAPI Coaching: Mastering Communication and Time Management course offers a holistic approach to professional development. By covering essential topics such as time management, effective communication, team dynamics, and CSR, this course equips you with the skills to thrive in any professional setting.

Enroll today and take the first step toward mastering the skills that matter most in your career!


For more information, contact us directly.

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